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Third-party programs

Available Warranty Programs

These programs address certain conditions involving mechanical systems, structural components, underground sewer and water lines, mold, and roofing, subject to the terms, limitations, and exclusions of each individual program. Below is an overview of the available warranty programs, along with links to review the applicable coverage documents.

Important: Warranty availability varies by location. Individual 1st Inspection Services offices may offer some, all, or none of these programs. Please contact your local office to confirm availability.

Find Your Local Office

Appliance safety

RecallChek – Appliance Safety & Recall Reporting

RecallChek checks submitted appliance and HVAC model and serial numbers against recall databases and provides a report identifying potential manufacturer recalls.

  1. The inspector collects available appliance and HVAC model and serial numbers.

  2. RecallChek checks the submitted information against recall records.

  3. A report is generally issued within two business days.

  4. Potential recall matches include information about the recall and available manufacturer remedies.

RecallChek

RecallChek Reports and Options

RecallChek may be offered at no additional charge with qualifying full home inspections at participating locations. Availability and standalone service pricing vary by location.

How the programs work

Understanding Your Warranty Programs

  1. Professional Home Inspection

    A home inspection is a visual assessment of readily accessible systems and components at the time of inspection. The inspection report documents observations and findings within the scope of the inspection.

    About the Residential Home Inspection
  2. Additional Third-Party Programs

    Certain eligible inspections performed by participating locations may include third-party warranty programs. The programs offered depend on the individual location and applicable eligibility requirements.

  3. Review Your Coverage

    Each warranty program has its own coverage period, eligibility requirements, limitations, exclusions, and claims procedures. Customers should review the applicable policy documents for complete information.

  4. Contact Your Local Office

    Customers should contact their local 1st Inspection Services office to confirm which warranty programs, if any, are offered with their inspection.

    Find Your Local Office

Warranty claims

How to Submit a Warranty Claim

  1. Select "Create Account" and register.

  2. Log in and select "New Claim."

  3. Upload the inspection report, an itemized repair estimate from a licensed contractor, and any other required supporting documentation.

Claims support

Inspector Services Group – Claims Support

Questions about a warranty claim go to the third-party claims team.

Claim requirements

Additional Documentation by Claim Type

Select a claim type to see what the licensed contractor's estimate should include.

Roof Leak Claims

The licensed contractor's estimate should identify:

  • Number of leaks.
  • Location of each leak.
  • Approximate square footage affected by each leak.
  • Specific cause of each leak, in the contractor's professional opinion.
  • Itemized material costs for each leak.
  • Separate labor costs for each leak.

HVAC, Electrical, Appliance & Plumbing Claims

The estimate should include:

  • Diagnosis or initial failure description.
  • Specific cause of failure.
  • Itemized parts costs.
  • Labor hours and labor costs.
  • Brand, model, and serial numbers for applicable appliances or equipment.

Structural Claims

The estimate should include:

  • Diagnosis or initial failure description.
  • Specific cause of failure.
  • Description of any work already performed to address the failure.
  • Itemized parts or materials costs.
  • Labor hours and labor costs.

MoldSafe Claims

The estimate should include:

  • Location of visible mold.
  • Square footage of the area requiring treatment.
  • Description of materials or surfaces being removed or cleaned.
  • Cause of the mold, in the contractor's professional opinion.
  • Name of the treatment chemical being used, when applicable.
  • Cost of the treatment chemical per unit.
  • Cost of labor for the treatment or remediation.

SewerGard Claims

The estimate should include:

  • Diagnosis and description of the problem, such as a break, belly, or blockage.
  • Location of the affected pipe section, including whether it is inside or outside the home.
  • Length of the damaged underground pipe.
  • Specific cause of failure, in the contractor's professional opinion.
  • Separate itemized parts, materials, and labor costs.

Questions

Frequently Asked Questions

Warranty Programs

Are warranty programs included with every home inspection?

No. Warranty program availability varies by location and inspection type. Not all 1st Inspection Services locations offer the same programs, and some may not offer any of the programs listed.

Does a home inspection guarantee the condition of the property?

No. A home inspection is a visual assessment of readily accessible systems and components at the time of inspection. It is not a guarantee of the property's condition or future performance.

Who provides the warranty coverage?

The warranty programs are provided and administered by third-party program providers. Coverage is governed by the terms and conditions of the applicable program.

How do I know which warranties are available at my location?

Contact your local 1st Inspection Services office before scheduling to confirm which warranty programs, if any, are available with your inspection.

How do I file a warranty claim?

Claims for eligible warranty programs can be submitted through www.SubmitYourClaim.net. Customers should review their applicable warranty documents for coverage requirements, submission deadlines, and claim procedures.

Step-by-step instructions: How to Submit a Warranty Claim.

Disclosure

Important Information Regarding Warranty Programs

The warranty programs described on this website are provided and administered by third-party program providers and are separate from the home inspection services performed by 1st Inspection Services.

Warranty program availability varies by location. Individual franchise locations may offer some, all, or none of the programs described. Availability may also depend on inspection type, property eligibility, and applicable program requirements.

A home inspection is a visual assessment of readily accessible systems and components at the time of inspection. It is not a warranty, guarantee, insurance policy, or prediction of future property conditions or performance.

Any warranty coverage is governed exclusively by the applicable third-party program terms, eligibility requirements, limitations, exclusions, and claims procedures.

1st Inspection Services does not independently guarantee the condition, performance, or future operation of inspected systems or components.

Customers should contact their local 1st Inspection Services office to confirm program availability and review the applicable warranty documents.